Question: How Do I Cancel My Ezlink Card?

1.

Contact our Customer Service team at 6496 8300.

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1. You can download the EZLink app to check balance & top up onlinePerform a quick EZLink balance check.Check the transaction history of each EZLink card.Disable a lost EZLink card.Enable EZLink auto top up i.e. EZ-Reload.[Only for NFC-enabled phones] Top up your EZLink card.

When the expiry date is approaching, the card user may request to extend the card validity by calling TransitLink Hotline at 1800-CALL ONE (1800-2255 663) in the last month of expiry. The validity of the card can be extended until the full life span of the card is reached.

Simply exchange your EZ-Link card that is expiring/expired before 31 December 2020. Visit any TransitLink Ticket Offices to get your subsidised card now. You can also perform a deferred refund of your EZ-Link that has expired at TransitLink Ticket Offices.

The EZ-Link app can be downloaded from Google Play Store or App Store. However, should you wish to terminate your Auto Top-Up, please terminate your Auto Top-Up account by going to any TransitLink Ticket Office with your NRIC/Passport and your EZ-Link.

To get refunds for expired cards, they can submit a refund request form to any TransitLink ticket office. Refunds will not be given in cash, but are credited directly into the card owner’s bank account. Another option is for owners of expired cards to transfer the remaining sum to a new card or an active ez-link card.

Where can I refund my CashCard?

If your CashCard is not expired/faulty, you may proceed to do an immediate refund at any POSB/DBS, OCBC and UOB ATM, or at our NETS Customer Service Centre. For expired CashCards, please apply for a refund at our NETS Customer Service Centre.

How do I get a refund on an expired cash card?

Return the faulty CashCard for a refund to: If you wish to refund your NETS CashCard, you may do so at: • Any Automated Teller Machine (ATM) of DBS/POSB, OCBC and UOB for an immediate refund. • NETS office at 298 Tiong Bahru Road, #04-01/06, Central Plaza (beside Tiong Bahru Plaza) during office hours.

How do I refund my nets FlashPay?

Visit any TransitLink Ticket Office or NETS Customer Service Centre and present your card for refund. Refund amount will be credited into your bank account within 14 working days.

How do I get a refund on my nets cash card?

How do I obtain a refund of my stored value on my Auto Top-Up enabled NETS FlashPay Card? +You may then perform a refund of the remaining stored value in the card at any local bank ATM after 10 working days. … You can obtain an immediate cash refund at TransitLink Ticket Office.

Getting a personal EZ-Link card?Where to get your card Sales Price Stored value Card costTransitLink Ticket Offices and Concession Card Replacement Offices located at MRT stations and bus interchanges$12 $7 $5Convenience stores such as 7-Eleven, Buzz and Cheers outletsPrice varies3 more rows

Your EZ-Link card is valid for use for 5 years from the date of issue. From 1 Nov 2016, a Refund Service Charge of $1 will be charged per month for EZ-Link cards that have expired for 2 years or more. It will be deducted from the remaining stored value (if any), until the card is refunded or fully depleted.

You may apply for an immediate replacement at any Concession Card Replacement Office. Or simply download TL SimplyGo mobile app for the full suite of e-Services. You may also get an immediate lost card replacement at the TransitLink Kiosk.

The EZlink card uses a 13.56 MHz contactless RFID system, so inside the card there’s an actual silicon chip, and an embedded antenna. … Below is a photo of the chip lifted up partially, revealing the copper wires. Below is a photo of the chip’s leadframe, with arrows pointing to the solder points on the leadframe.

How do I find out when my nets FlashPay expires?

You can find the expiry date:On your top-up receipt or statement print receipt.Via the NETS FlashPay Reader App.By calling our NETS Customer Service at 6274 1212 with the 16–digit CAN number on the back of your Contactless CashCard.