How Do I Contact EBay If I Have A Problem?

Is it safe to give phone number on eBay?

Keep everything in ebay Messages, don’t give them your phone #, or you will be indundated with texts & calls.

You haven’t sold anything in awhile, it appears, so be sure on any ‘sale’ that you sign in to your PayPal account to confirm the buyer’s payment..

How long do I have to report a problem on eBay?

Buyers have 30 days from the last estimated delivery date to file a dispute.

Can eBay sellers steal your money?

Does ebay let sellers steal money? No, eBay doesn’t let sellers take your money and fail to deliver your item.

How do I get my money back on eBay?

Follow these steps to get your refund.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. item in your purchase history, and. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How do I email eBay customer service?

eBay has a dedicated customer service Twitter account: @AskeBay. Follow them so they’ll have the option to direct message you, and then Tweet your question with @AskeBay inside. You should receive a response quickly.

Can I speak to someone at eBay?

It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. … For online customer or technical support, eBay users can contact the online Helpdesk.

What happens if seller never ships item?

If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund.

Should I give my email address to someone on eBay?

There is no harm in giving out your email address. If the buyer wants your address and phone number, he can ask Ebay for that and they will hand out the info.

How can I contact eBay about a scammer?

Report a Concern To report a fake email, forward it as an attachment to spoof@ebay.com. If you suspect that someone knows your username and password, change your account information and take steps to secure your account. If you think that someone used your account without your permission, please contact us immediately.

Can police get involved with eBay?

Reporting fraud or stolen goods to the police If the police take the matter further, the investigating police officer will contact eBay; we’ll provide the information the police need to help with the investigation.

Why does eBay seller need my phone number?

You are at no risk whatsoever of receiving negative feedback if the buyer doesn’t pay you. Sellers need to have buyers’ phone numbers, since some shipping companies REQUIRE the recipient’s phone number before they accept a package.

What do I do if I got scammed on eBay?

All you have to do is file the ‘item not received’ dispute as soon as you are able. [The listing estimated delivery as 5-7 business days … which is why you can’t file immediately. If for some reason you’re not able to file the dispute in eBay … then you can file one in PayPal’s Resolution Center.]

How do I complain to eBay?

Go to the Resolution Centre – opens in new window or tab. Select the issue you need to report under Resolve a problem, or select My problem is not listed here. Select Continue. Select the order you’re having a problem with.

How easy is it to get scammed on eBay?

Getting scammed as an eBay buyer. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Remember that if an offer looks too good to be true, it probably is. Here are three of the most common eBay scams for eBay buyers.

Should I text someone from eBay?

Don’t even reply to them, especially by phone or text message. As a new seller, you will be targeted by thieves. Be very careful, especially with expensive items. Tell person to install the ebay app on their phone and they can communicate through ebay..

How do I report a scalper on eBay?

Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options. On the File a report page, select Price gouging in the Report Category field.